About Empire Pools & Hot Tubs

Our Story

Empire Pools & Hot Tubs was founded in 1994 with a simple goal: treat customers the way we would want to be treated.

What started as a small, family-run business has grown into a trusted name for hot tubs, above-ground pools, and water care across Concord, Manchester, and surrounding New Hampshire communities.

Today, three generations are involved in the business. That family approach still shapes everything we do, from helping you choose the right products to making sure you know how to maintain them long after your purchase.

We don’t just sell pools and hot tubs. We help you enjoy them for years to come.

Our Mission

Our mission is simple: provide reliable products, honest guidance, and service you can count on.

We focus on helping homeowners make confident decisions, whether that’s choosing the right hot tub, maintaining clean water, or finding the right pool supplies for the season.

Core Values

  • Customer-first service: clear, helpful guidance every step of the way
  • Long-term relationships: not just one-time transactions
  • Product knowledge: real answers, not guesswork
  • Dependability: we service what we sell

Visit Our Showrooms in Concord or Manchester

Stop in for expert advice, water testing, and everything you need for your pool or hot tub.